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Episode #8 – How Do You Want Your Clients To Feel?

Forming an emotional connection with clients is what makes clients want to share your brand.  What do you want your clients to feel when they think about you and your brand?

In Episode #8 of The Seniorologie Podcast, I talk about how I want to make my clients feel throughout the entire process from inquiry to ordering session and beyond and give you some tips on creating an emotional connection with your clients and potential clients in order to stand out in a crowd.

The Seniorologie Podcast is a weekly podcast hosted by Leslie Kerrigan, creator of Seniorologie, for high school senior photographers.  Whether you are just starting out or you have been photographing seniors for a while, The Seniorologie Podcast is your resource for all things senior photography related.

Highlights from Episode 8:

• Customer Service is Key – Providing excellent customer service allows your clients to feel taken care of from the start.
• Provide Lots of Info – Give your clients information on what to expect, tips and tricks for their session and answer their questions before they ask so they feel comfortable even before the day of the shoot.
• Show Interest – Teens want to feel included and like what they say matters so show interest in them, ask them questions and include them in your business.
• Stay Connected – Don’t just take their photos!  Stay connected with them after the session and communicate with them through social media!